Returns & Refund Policy

Overview

Outboard Motors aims to provide reliable products and a smooth purchasing experience for all customers. This Returns & Refund Policy outlines the conditions under which returns and refunds may be considered.

By placing an order with us, you agree to the terms described in this policy.

Return Eligibility

Returns may be considered under certain circumstances, such as:

  • The product received is significantly different from the product ordered
  • The product arrives damaged during shipping
  • A verified issue occurs with the product upon delivery

Customers must contact us promptly after receiving the product if any issue is identified.

Return Request Process

To request a return, customers should contact our support team and provide the following information:

  • Order number
  • Description of the issue
  • Supporting photos or documentation if applicable

Our team will review the request and provide further instructions if the return is approved.

Condition of Returned Products

Returned products must be in their original condition and packaging unless the return is due to shipping damage. Products that have been used, altered, or improperly handled may not qualify for return approval.

Refund Processing

Once a returned product has been received and inspected, we will review the condition of the item. If the return is approved, a refund may be processed according to the original payment method used during the purchase.

Refund processing times may vary depending on the payment provider.

Non-Returnable Situations

Returns may not be accepted in cases where:

  • The product has been used or installed
  • The return request is submitted after an extended period following delivery
  • The issue reported cannot be verified

Shipping Costs

Shipping costs associated with returns may vary depending on the circumstances of the return. If the return is approved due to shipping damage or a verified product issue, we will work with the customer to resolve the situation appropriately.

Contact Information

If you have questions about returns or refunds, please contact us:

Outboard Motors
Phone: +1 719-997-1811
Email: info@outboardmotorsforsale.us.com